I had the amazing opportunity to be the featured panelist moderated by Ekaterina Walter at the 2017 Sprinklr Digital Transformation Summit in Nashville, Tennessee. My the topic of my panel was titled, “How to Build a Social Media Team in 2017”. During the summit, Sprinklr hosted a social lounge that was a space for attendees to relax, network, play with interactive displays, and be interviewed regarding social media topics. I was interviewed and discussed how my team creates the digital experience for our business and how Sprinklr helps to shape that experience. Watch the video for the full interview.